Moving with Your Pets
Hiring a Professional Mover

Moving Your Family  
Hiring a Professional Mover   
Driving a Moving Truck...What  You Should Know
Renting a Moving Truck...Are You Fully Covered?
Moving with Children of All Ages
Moving with Your Pets

Are you ready to move and are looking for a professional mover? We wanted to provide you with enough information for those who may not know that much about moving. We hope that our information provided will allow you to be able to plan, research and choose the best way for you to move into your new home whether it is just across town or to Hawaii from the mainland or another country.

The major challenge in moving is finding the right company to trust with moving your valuable items. This list of questions was created in hopes of helping you find a reputable van line.

• How long has the company been in business?
• How long has the salesperson or estimator you’re speaking with been in the industry?
• Is your agent certified?
• Have any complaints been filed against the company?
• If so, what were they and what measures have they taken to rectify the situation?
• Check with the Better Business Bureau.
• Does their van line have a formal quality ratings program?
• If so, what are these scores and can you see them?
• Is there a third party service provider that will be involved in moving specialty items like a pool table, piano or grandfather clock?
• If so, who are they?

First impressions really do count. Judge your estimator on their professionalism, attention to detail and responsiveness to your inquiries. Make sure they see everything inside your closets. Point out all breakables that may be hidden such as china, glassware, antiques. Also make sure they give a thorough explanation of their pricing and process. For example, if the estimate is binding or non-binding. These things can be very telling of the company philosophy and how comfortable you'll be in working with them.

Additional tips:

• If the company is local, drive by their establishment to see in what kind of condition the building and trucks are kept.
• Ask for at least five referrals and not just in the past few months, but up to a year.
• Ask about how they package items across the ocean is very different than across the city.